SECTION 1 - ORDER ACCEPTANCE POLICY
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Kritical Pads reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
SECTION 2 - CREDIT CARDS
We accept the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon completion of your order.
SECTION 3 - MONEY ORDERS, CASHIER'S CHECKS, COMPANY CHECKS & PERSONAL CHECKS
We DO NOT accept money orders, cashier’s checks, personal checks, and company checks.
SECTION 4 - ORDER SHIPPING POLICY
Most orders received will ship within two business days of when the order is received, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Kritical Pads or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Shipping and delivery liability
We cannot guarantee delivery as this function is done by another service provider (USPS). While we will help to a reasonable extent, the shipping and delivery liability lies with the customer. Consider all sales as "FOB origin" terms.
USPS First Class shipping does not include any kind of insurance in case of damaged or lost package.
USPS Priority shipping includes $50 of insurance in case of damaged or lost package.
USPS Priority Express shipping includes $100 of insurance in case of damaged or lost package.
If you desire additional insurance on your order, please contact Kritical Pads ([email protected]) before placing your order.
SECTION 5 - OUT OF STOCK PRODUCTS
We are not currently accepting orders on out of stock items or back-ordered items.
SECTION 6 - MULTIPLE PRODUCT ORDERS
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
SECTION 7 - TAXES
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the state of Illinois. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
SECTION 8 - TYPOGRAPHICAL ERRORS
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Kritical Pads shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Kritical Pads shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Kritical Pads shall immediately issue a credit to your credit card account in the amount of the incorrect price
SECTION 9 - LINKS
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Kritical Pads is not responsible for the operation of or content located on or through any such site.
SECTION 10 - COPYRIGHT AND TRADEMARK NOTICE
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Kritical Pads, Copyright © [year], ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
SECTION 11 - PRODUCT PERFORMANCE
There is no guarantee of any kind provided regarding the performance of our products, for any application. Only the mentioned thermal conductivity is guaranteed as a minimum value. In particular, we cannot control the multitude of variables that can impact the performance that each individual will observe with our thermal pads.
SECTION 12 - OTHER CONDITIONS
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Kritical Pads signs them or not. We reserve the right to make changes to this site and these Conditions at any time.